Are you having issues like these …..
Your computer can’t find the printer or says it’s offline.
Error lights/messages or the printer stops mid-job.
Your computer can’t find the printer or says it’s offline.
These could be due to …..
Connection Problems
Your printer and device aren’t properly communicating.
- Wi-Fi printer disconnected from the network
- USB cable loose or faulty
- Printer set to “offline” mode
Paper Jams or Low Supplies
Physical issues inside the printer can stop everything.
- Paper jammed in the rollers
- Empty or low ink/toner cartridges
- Incorrect paper loaded
Driver or Software Issues
The software that controls the printer isn’t working correctly.
- Outdated or missing drivers
- Incorrect printer selected
- Print queue stuck with old jobs

I work onsite in the South East Essex area and wide range on remote services, please call for more information and to get you printing with ease again. 01702 680058
